Synergy Consultants, LLC — Leadership Tip - Decreased Trust Equals Decreased Speed and Increased Cost





Leadership Tip Trust = Speed and Cost Who would have thought that you could buy a share of GM stock for less than a gallon of gas? Last week the Dow Jones hit its lowest point in decades. People do not trust the markets or our leaders. As Stephen M.R. Covey describes in his book, The Speed of Trust, when trust decreases, speed decreases and costs increase. Efficiencies are slower and it takes longer to accomplish things. This time plus additional expenses costs money and other opportunities. Character and competence comprise trust he says. Both are in question now in our economy. Four core areas define credibility. Two reflect character and two reflect competence. Integrity: walking the talk. Intent: motives, your agenda. Capability: talent, attitudes, skills, style. Results: track record, getting the right things done. Can you see a connection between these four areas and how they are impacting the economy? Character and competence impact our ability to trust. How is trust affecting speed and cost in your organization?	Leadership Tips Archives 2010 \| 2009 \| 2008 2007 \| 2006 \| 2005 A New Year, A New Decade 13 is a Lucky Number for The Saints Is Your "To Do" List a "Wish To Do" List? Holiday Shopping Giving Thanks Thank You Veterans The H1-N1 Virus is Not the Only Thing You Can Catch from Others How Are You Punctuating Your Life? Life Lessons from Leaves What Do You and The President Have in Common? Staying Alive How Much Static is In Your Communication? Do I Need to Go to Oz to Get Courage? Changes Remembering A Banking Lesson Tell Me a Story What Can Cleaning Out Closets Teach You About Your Organization? Symbols and Signs A Teachable Moment What Do Hiking and Meetings Have in Common? Remembering Walter Cronkite Are You a Shortcut? Independence Day Inspiration Three Titans Say Goodbye Open Door, Open Mind What is in your Garden of Possibilities? Lessons from a Tiger Are You on the Verge of Emotional Bankruptcy? Memorial Day Acknowledgement What Do Titles Have to Do With Success? What Can Airport Restrooms Teach Us About Acknowledgement? Blazing New Trails A Note on Passion Seeing is not Always Believing Mastery at the Masters Newsworthy Ideas to Handle Anger Running into New Perspectives Mind On, Hands Off March Madness Trust = Speed and Cost Sacred Arguing What Can Men in Love Teach Us About Our Organizations? Lessons from Lincoln A Heart of Many Rooms The Boss Delivers a Powerful Message Building Leadership A Tribute to Dreams Direction Matters What is Important "Why" and "How"?
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Synergy Consultants, LLC 303 Hopkins Rd • Baltimore, MD 21212 (410) 377-7323 maryann@synergy-consultants.net Columbus, Ohio Office: 300 W. Spring St, Suite 403 • Columbus, OH 43215 (443) 465-1141





Leadership Tip Trust = Speed and Cost Who would have thought that you could buy a share of GM stock for less than a gallon of gas? Last week the Dow Jones hit its lowest point in decades. People do not trust the markets or our leaders. As Stephen M.R. Covey describes in his book, The Speed of Trust, when trust decreases, speed decreases and costs increase. Efficiencies are slower and it takes longer to accomplish things. This time plus additional expenses costs money and other opportunities. Character and competence comprise trust he says. Both are in question now in our economy. Four core areas define credibility. Two reflect character and two reflect competence. Integrity: walking the talk. Intent: motives, your agenda. Capability: talent, attitudes, skills, style. Results: track record, getting the right things done. Can you see a connection between these four areas and how they are impacting the economy? Character and competence impact our ability to trust. How is trust affecting speed and cost in your organization?	Leadership Tips Archives 2010 \| 2009 \| 2008 2007 \| 2006 \| 2005 A New Year, A New Decade 13 is a Lucky Number for The Saints Is Your "To Do" List a "Wish To Do" List? Holiday Shopping Giving Thanks Thank You Veterans The H1-N1 Virus is Not the Only Thing You Can Catch from Others How Are You Punctuating Your Life? Life Lessons from Leaves What Do You and The President Have in Common? Staying Alive How Much Static is In Your Communication? Do I Need to Go to Oz to Get Courage? Changes Remembering A Banking Lesson Tell Me a Story What Can Cleaning Out Closets Teach You About Your Organization? Symbols and Signs A Teachable Moment What Do Hiking and Meetings Have in Common? Remembering Walter Cronkite Are You a Shortcut? Independence Day Inspiration Three Titans Say Goodbye Open Door, Open Mind What is in your Garden of Possibilities? Lessons from a Tiger Are You on the Verge of Emotional Bankruptcy? Memorial Day Acknowledgement What Do Titles Have to Do With Success? What Can Airport Restrooms Teach Us About Acknowledgement? Blazing New Trails A Note on Passion Seeing is not Always Believing Mastery at the Masters Newsworthy Ideas to Handle Anger Running into New Perspectives Mind On, Hands Off March Madness Trust = Speed and Cost Sacred Arguing What Can Men in Love Teach Us About Our Organizations? Lessons from Lincoln A Heart of Many Rooms The Boss Delivers a Powerful Message Building Leadership A Tribute to Dreams Direction Matters What is Important "Why" and "How"?
Review Order \| Join Our Mailing List
Home \| About Us \| Services \| Media Center \| Leadership Tips \| Book Store \| Contact Us
Synergy Consultants, LLC 303 Hopkins Rd • Baltimore, MD 21212 (410) 377-7323 maryann@synergy-consultants.net Columbus, Ohio Office: 300 W. Spring St, Suite 403 • Columbus, OH 43215 (443) 465-1141