Synergy Consultants, LLC
 
Synergy Consultants, LLC

Leadership Tip

How Much Static is In Your Communication?

While on a recent walking tour in Florence I could not
hear the guide talking through the audio headphones.
As we walked along the narrow streets it became
more frustrating as we heard static in our
headsets every time she spoke.

Others in the back kept telling
each other that they could not hear.
They were not going to speak up.
My companion, however, walked
to the front of the line to let the guide know
about the communication problem.

How often does communication
sound like static?
We do not understand but few people
are willing to speak up, ask questions
or let the communicator know.

As the communicator, how often
do we think people understand us
since no one is speaking up?
We continue our message unaware.
It is a one-way interaction rather than
both broadcasting and receiving.

Clear communication is the
responsibility of both parties.
The sender must share without static,
checking in to see if the message
is heard and understood.

The receiver is responsible for
asking questions and clarifying
when s/he cannot hear or
does not understand.

Speaking up pays dividends.
In addition to making for an effective
and productive exchange of information,
it also got us a 20% discount on the tour
and a complimentary dinner.

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Synergy Consultants, LLCSynergy Consultants, LLC

 

Synergy Consultants, LLC
303 Hopkins Rd • Baltimore, MD  21212
(410) 377-7323
maryann@synergy-consultants.net

Columbus, Ohio Office:
300 W. Spring St, Suite 403 • Columbus, OH 43215
(443) 465-1141