Testimonials
"Working
with Mary Ann has been one of the best investments in my career.
Her success at helping me achieve my goals demonstrates her strong
capabilities as a coach and mentor."
--Anne
London, Financial Advisor,
AXA Advisors
"Mary Ann has helped me to be in ACTION, rather than REACTION."
-- Christina Porter, Commercial Realtor,
NAI Capital Commercial
"I always find that when I talk to Mary Ann she has a way
of getting me to focus on the bigger issues. She also keeps me on
track and accountable to myself for following through on the ideas
that we come up with together. I feel that my company is so much
more focused on ways to grow, plus using the assets already in the
business, in the best possible way. I also think that with the questions
she asks me, at least once a month, I figure out a way to save thousands
of dollars. That’s a big benefit that I didn’t expect to get with
coaching. She always seems to know the right questions to ask to
get you to think differently".
-- Cathy London,
Developer,
Affordable Properties, Inc
"I
learned not to take things personally. I now know what to look for
and I can have the lightbulb moments."
-- Rachel Thompson, Regional Vice President
Arbonne
International
"The meeting today was excellent. I think the best yet.
I am so happy to be working with you. You're terrific to work with,
and I highly value you and your contributions to me personally and
to the company as a whole".
-– Paul Wolman, CEO
PW
Feats Inc.
"Mary Ann is an amazing presenter. I came this evening because
I had heard that she was worth listening to and inspiring -- I’m
not disappointed."
-- Marta Hayes,
Junior League of
Baltimore
"In October, my team and I sold just over $8000. You started
coaching me in November. Our numbers jumped to $17,000!!! In December,
we completed Area with an impressive $19,000. For January, we are
already at $21,000. Mary Ann, you taught me how to ‘BE’ with my
people and my clients; to have fun and really look at the relationships
that I can build with this business. It's not all about money; it's
about listening and caring. My confidence has skyrocketed in that
the worst that can happen is that someone will say ‘NO.’ But I will
never know until I ask!"
--
Rachel Thompson, Regional Vice President,
Arbonne International
"I just wanted to say how much I enjoyed the phone conversation
with everyone. I had no clue as to how things would roll out but
I am impressed with the format and the openness of the group. Thank
you for arranging such a wonderful format and I am looking forward
to next week’s class."
-- Robin Hexter,
Johns
Hopkins University
"It was, for me, the most useful session I attended. Great
content and lots of good little ‘tidbits’ in your presentation style
that I really liked."
-- Bob McMillan,
Coldwell Banker
McMillan and Associates
"Today was a great experience and Mary Ann utilized our time
very well."
-- Louise Higgins,
Baltimore Symphony Associates
"I just wanted you to know what an awesome job I felt you
did on our training. It was very informative and you being a seasoned
professional only made it that much more enjoyable. I look forward
to working with you, again in the future."
-- Robin Poore,
NAI
KLNB Management
"She is a big source of hope and happiness to me. I love
talking with Mary Ann because she helps me get focus."
-- Joan Miller,
Independent
Artist
"I didn't know what to do. You kept asking me the right questions
got me out of the loop. I see the value in the way you help me think.
I wouldn’t be going in the direction I am without you. I'm so glad
that we're working together and I'm finding a lot of value in our
call. I am eternally grateful."
-- Cathy London, Developer,
Affordable Properties, Inc.
"I recognize the automatic thought process and verbalize
that and I have this whole tool kit and options to deal with something.
I don't just have one option, there are a number of options. This
has been very valuable."
-- Robin
McDonnell,
public relations consultant
"I'm seeing myself in a different light and more confident
in the things that I bring to the table. If I hadn't been working
with you, I would have gotten sidetracked."
-- Chris
Schultz,
Senior Software Systems Engineer,
Computer Sciences Corporation
"Mary Ann -- Thanks for all your leadership tips. I am
using many skills that had gone unused and am working with e-Learning
again. Your questions lead me to examine my needs and promote myself
with confidence. Thanks."
-- Vicki
S. Williams, Ph.D., e-Learning Assessment
Specialist,
Education Technology Services/ ITS
"Our business grew from $78,000 in August to $119,000 in
September. This was my best month. The best thing you do is that
you hold me accountable to me. Thanks so much for coming into my
life and having such an awesome IMPACT!"
-- Laura Harry, Regional Vice President,
Arbonne
International
"’Tis a pleasure and a privilege working with you. The
coaching is a big plus. I hope that all of what we (as a company)
have gone through with you will one day help turn Emory Hill into
your client whom you bring important prospects to see as an example
of what ongoing strategic thinking can do in an organization."
-- Chris Galligan,
CFO,
Emory Hill Real Estate Services
"Keep up the good work with everyone here as it has made
a marked difference in just a short period of time."
-- Theresa Woods, Accountant,
Emory Hill Real Estate Services
"What
is attractive and striking about you is your energy, your down-to-earth
nature, the feeling that you really enjoy your work and that you
are genuinely concerned about your clients. There was also no hype
and no magic formulas or potions to cause instant success. You also
do have a quiet presence about you."
-- Dennis Spivack, Partner,
Morris James
"Plain
and simple, Synergy Consultants means IMPACT! I began working with
Mary Ann last July and in only six short months, my business has
grown over $65,000. Her strengths in coaching and focus driven discussions
have directly impacted the explosive growth in my business and fostered
balance in my personal life. I would highly recommend and encourage
anyone who wants to make big changes in their life and business
to engage the services of Mary Ann! Mary Ann is compassionate, but
strong and has a keen ability to direct with a strategic focus."
-- Laura
Harry, Regional Vice President,
Arbonne
International
"Ninety-four
percent of participants rate you ‘very good to excellent.’ You packaged
a workshop that was informative, to the point, and allowed people
to take very useful information away. You are easy to understand,
enthusiastic, knowledgeable, and in-tune with the group."
-–
Rosemary Horstman, Director of Property
Management
Catholic Charities of
Maryland
"We had a great day! The staff gave rave reviews. I have
had an opportunity to participate in many different training sessions
throughout my career both as a professional and a volunteer and
Mary Ann’s was one of the best I have ever attended."
-– Pamela W. Cornforth,
Executive Director,
Ronald McDonald House
"Every one of our employees came away from the training
sessions filled with enthusiasm and new ideas. Several new committees
have been formed to implement those ideas. We now have a "Spirit
Committee" whose goal is to keep that enthusiasm alive."
-– Carmen J. Facciolo, Jr., Partner,
NAI Emory
Hill
"You
met, if not exceeded our expectations. Your seminar will definitely
give us a better insight as to how certain sales associates function
as they do, and also assist us in working with these sales associates
to maximize their potential. We would certainly welcome having you
work with us again."
–- W. Duncan Patterson,
President,
Patterson Woods Commercial
Properties.
"Your warm and welcoming presentation style facilitated
a valuable interaction with the other attendees. Your listening
skills demonstrated a quick flexibility to personalize your remarks
to address the experiences and challenges of the audience. In fact,
I was so excited by the concepts you presented that I immediately
drafted action plans for two organizations as a result of contemplating
issues from the perspective which you presented."
-– Karen M. Singer, General Counsel,
Corporate Office Properties Trust
"Thank
you for a wonderful presentation at our recent retreat. Our people
really enjoyed the day and also learned about themselves and their
co-workers. I believe that your enthusiasm and presentation manner
was a big part in making this a success."
–- Charles G. Woods,
Patterson-Woods & Associates, LLC
"It
was clear that we not only achieved the goal of moving through several
team building exercises, but also were able to establish several
concrete action items which we will use to enhance our performance.
We look forward to continuing to work with you in the future, as
we continuously strive to ‘exceed the guest’s expectations’!"
-– Timothy R. Hearn, President,
NAI KLNB Management
"You succeeded not only to include everyone in the process,
but with an easy-going, pleasant style, got them thinking. You had
us all – hook, line and sinker. Ask the employees themselves! They
had comments like: ‘I never thought of this…our company does care…we
should have our own ‘wow’ factor…it’s great to see what the other
departments think about that…I’m glad we did this’…and on and on."
-– Robert H. Hill,
President,
Emory Hill & Company
"We contacted Ms. Masur for advice and suggestions regarding
the best approach to introduce a new business initiate in a very
traditional setting in which we knew that would be some resistance.
The workshop was a great success. Ms. Masur has the rare ability
to relate to everyone in the group. She managed the group with grace
and finesse even when tension among the participants was obvious.
Mary Ann created an environment in which group members felt safe
to freely discuss concerns and issues."
--Deborah L. Kennedy and Terri Weller,
Principals, Chesapeake Medical Staffing
"Thought you would like to know - your networking tips have
already paid off. I made two good contacts this week through casual
conversation because I was ‘aware.’ Just as you described."
-- Paul Strizzi, Director,
PBPP
Training Division
"I am beginning to feel like I am changing. Each call is
insightful and everything that is discussed impacts me in some way.
I am glad that I am becoming more aware of my actions and the reactions
of others."
-- Shannon McCraw,
Property Manager,
KLNB Management
"Mary Ann
is absolutely amazing. Her training and techniques are phenomenal."
--James
O'Hara, III, Broker,
Jim O'Hara Realty
"Your
program, "How to Delegate Effectively" added a level of
professionalism to our Leadership Courses. I have received many
compliments from attendees, such as, "That was exactly what
we needed."
-- Matt Childs, PE, Director of Engineering Services,
American Concrete Pipe Association
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