Practical Empathy Skills
Workshops
You said WHAT?
Communicating Effectively With Your Colleagues
and Clients
This interactive workshop helps you increase
your personal and team effectiveness by giving
you an understanding of your communication style
and that of your colleagues, family and friends.
You will learn how to present issues for maximum
effectiveness and how to take communication less
personally. As a result, productivity increases
and frustration and conflict decrease. After
this session you will:
- Communicate more effectively with colleagues,
friends and family
- Learn ways to resolve conflict and reduce
stress
- Understand and improve your own behavioral and
communication style
- Understand how to build teams
- Learn how to better tailor your messages
Using real-life examples, this powerful seminar
will show immediate results in your routine
interactions and provide tips that can be
applied to the business and personal world every single day.
"Ninety-four percent of participants rate you
‘very good to excellent.’ You packaged a
workshop that was informative, to the point, and
allowed people to take very useful information
away. You are easy to understand, enthusiastic,
knowledgeable, and in-tune with the group."
-–
Rosemary Horstman,
Catholic Charities of
Maryland
"It was, for me, the most useful session I
attended. Great content and lots of good little
"tid bits" in your presentation style that I
really liked."
--Bob McMillan,
Coldwell Banker McMillan and
Associates
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